Privacy Policy
DispoDeals Privacy Policy
Version 1.0 (This page was last updated on 01-12-2023).
We are aware that you trust us. Therefore, we see it as our responsibility to protect your privacy. On this page, we let you know what data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you understand exactly how we operate.
Changes
This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. Therefore, it is advisable to regularly consult this privacy statement.
Who is responsible for processing my personal data?
DispoDeals, located at Parklaan 7, 5061 JV in Oisterwijk, is responsible for processing personal data as described in this privacy statement. We can be reached by phone at +31 (0)85 303 50 00 or by email at [email protected].
This privacy policy applies to the services of DispoDeals. You should be aware that DispoDeals is not responsible for the privacy policies of other sites and sources. By using this website, you indicate that you accept the privacy policy.
DispoDeals respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
Our use of collected data
Use of our services
When you sign up, we ask you to provide personal data. This data is used to perform the service. The data is stored on DispoDeals' own secure servers or those of a third party.
Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your consent in advance.
Third parties
The information is not shared with third parties, with the exception of web applications we use for our web store. This data will only be used for the purpose of the respective application and will not be further distributed. In some cases, the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.
What is personal data?
Personal data is any data that applies to you as an individual. This includes your name, phone number, address, and email address. Other data such as IP address or customer number are also personal data. Other unique information such as order history or browsing behavior is also considered personal data.
Whose personal data do we process and how do we obtain this data?
We process personal data of anyone who has direct or indirect contact with DispoDeals, as well as business relations.
We receive the data directly from you when you visit our website, create a profile and enter certain data, or when you contact our customer service via email or phone. Additionally, DispoDeals may receive your data from other parties such as resellers (e.g., Bol.com), but only if you have given permission to that party.
Choices for personal data
We offer all visitors the opportunity to view, change, or delete all personal information currently provided to us.
How long we retain personal data
DispoDeals does not retain your personal data longer than necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:
| Data | Retention Period | Reason |
|---|---|---|
| First and last name | 7 years after last order or business contact | due to legal retention period for customer data |
| Gender | 7 years after last order or business contact | due to legal retention period for customer data |
| Address details | 7 years after last order or business contact | due to legal retention period for customer data |
| Phone number | 7 years after last order or business contact | due to legal retention period for customer data |
| Email address | 7 years after last order or business contact | due to legal retention period for customer data |
| IP address | 25 months after last website visit | due to data retention period for Google Analytics |
| Other personal data you actively provide, for example, by creating a profile on this website, in correspondence, and by phone | 7 years after last order or business contact | due to legal retention period for customer data |
| Data about your activities on our website | 25 months after last website visit | due to data retention period for Google Analytics |
| Data about your browsing behavior across different websites (for example, because this company is part of an advertising network) | 25 months after last website visit | due to data retention period for Google Analytics |
| Internet browser and device type | 25 months after last website visit | due to data retention period for Google Analytics |
| Bank account number | 7 years after last order or business contact | due to legal retention period for customer data |
Communication
When you send email or other messages to us, it is possible that we keep those messages. Sometimes we ask you for your personal data relevant to the particular situation. This allows us to process your questions and respond to your requests. The data is stored on DispoDeals' own secure servers or those of a third party. We will not combine this data with other personal data we have.
Cookies
We collect data for research to gain a better understanding of our customers, so we can tailor our services accordingly.
This website uses “cookies” to help analyze how visitors use the site. The information generated by the cookie about your use of the website may be transferred to DispoDeals' own secure servers or those of a third party. We use this information to track how you use the website, compile reports on website activity, and provide other services related to website activity and internet usage.
Cookies from third parties are also placed on this website. These include advertisers and/or social media companies.
Below is an overview:
| Cookie Name | Description | Duration |
|---|---|---|
| Session cookies | Session cookies are used by the server to store information about user activities. Anonymized data about the current session is encrypted and stored in the session cookie and does not contain personal data in unencrypted form. | The session cookie is stored in temporary memory and is deleted when the user closes the browser. |
| Authentication cookies | Authentication cookies are highly secured and contain data to identify the visitor for logging into the shop account: ASPXAUTH_SS_s for secure (HTTPS) pages The expiration date of the authentication cookie depends on whether the user has selected the “remember me” feature when logging into the online store. If not selected, the authentication cookie is deleted when the web browser is closed. If 'Remember me' is selected, the authentication cookie's expiration date is set to 30 days. |
|
| Shopping cart cookies | Shopping cart cookies contain encrypted anonymized identification methods for the visitor's shopping cart and do not contain personal information in unencrypted form. | Basket cookies are stored for 7 days. |
| Google Analytics | Analytical cookie that measures website visits | 2 years |
Disabling cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function correctly if cookies are disabled in your browser.
What happens in case of a data breach?
If there is ever a security incident or data breach, such as theft of a computer or a system hack, we will respond immediately. Our IT department will investigate and assess the breach. The data breach will then be fixed as soon as possible. We will notify the Data Protection Authority within 72 hours, unless it is unlikely that the data breach poses a risk to your privacy. However, if it does pose a risk, we are required to also inform you about the breach. If you have found a security incident or data breach on DispoDeals.eu, please send an email immediately to [email protected] or contact customer service.
Questions and feedback
We regularly check to ensure we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us:
DispoDeals
Parklaan 7
5061 JV Oisterwijk
088 033 35 55
[email protected]